Effective Date: September 30, 2026
Last Updated: September 30, 2026
Sierra Trim, Inc. (“Sierra Trim,” “we,” “us,” or “our”) operates the website https://sierratrim.com (the “Site”). This Privacy Policy explains how we collect, use, and share personally identifiable information (“personal information”) from visitors who use or visit the Site, including California residents, and how you can contact us about your information.
By using the Site, you agree to this Privacy Policy. If you do not agree, please do not use the Site.
1. Who we are
Sierra Trim, Inc.
3137 Swetzer Rd, Suite B
Loomis, CA 95650
Phone: 916-259-2966
Email: info@sierratrim.com
2. Information we collect
Depending on how you use the Site and how you contact us, we may collect the following categories of personal information:
- Contact and inquiry information you choose to provide when you email, call, text, or otherwise contact us (for example, name, email address, phone number, company name, and the content of your message).
- Business relationship information related to quotes, orders, deliveries, warranties, or account records if you are a customer, contractor, or vendor (for example, billing or shipping details and project communications), which we may collect offline or through related business systems as well as through the Site.
- Technical and usage information collected automatically when you visit the Site, such as IP address, browser type, device type, referring URL, pages viewed, dates and times of access, and similar log data. Our hosting provider and related service providers may process this information to operate and secure the Site.
- Cookies and similar technologies. The Site and hosting environment may use cookies, local storage, or similar technologies that are needed for the Site to function (for example, security, load balancing, or remembering basic preferences). We do not currently run a separate advertising or analytics cookie program on the public Site beyond what our hosting, theme, fonts, or plugins may set in the ordinary course of displaying pages. Third-party resources loaded by the Site (such as web fonts) may receive technical information like your IP address when your browser requests those resources.
We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.
3. How we use information
We use personal information to:
- Respond to inquiries and provide customer service
- Provide doors, hardware, millwork, and related products and services
- Operate, maintain, secure, and improve the Site
- Comply with law, enforce our rights, and protect against fraud or misuse
- Communicate about projects, deliveries, product availability, and business updates when appropriate
4. How we share information
We do not sell your personal information for money. We may share personal information with:
- Service providers that help us run our business and the Site (for example, web hosting, email, IT support, payment or payroll systems used for employees, and professional advisors), who are expected to use the information only to perform services for us
- Business partners or vendors when needed to fulfill an order or project (for example, manufacturers or carriers)
- Authorities or other parties when required by law, legal process, or to protect rights, safety, or property
- Successors in connection with a merger, sale, or similar business transaction, subject to this Policy or a successor policy
Categories of third parties that may receive personal information include hosting and infrastructure providers, communications providers, professional service providers, and logistics or product vendors involved in fulfilling your requests.
5. How long we keep information
We keep personal information only as long as needed for the purposes described above, including project and business records, legal, accounting, and insurance requirements, and then delete or de-identify it when retention is no longer necessary, unless a longer period is required by law.
6. How to review or request changes to your information
You may request to review or update personal information you have provided to us, or ask us about information we hold about you in connection with the Site, by contacting us at info@sierratrim.com or 916-259-2966. We will respond within a reasonable time. We may need to verify your identity before making changes.
7. Do Not Track signals
Some browsers send “Do Not Track” (DNT) signals. There is no consistent industry standard for responding to DNT. At this time, the Site does not alter its data collection or use practices in response to DNT signals. If that changes, we will update this Policy.
8. Third-party collection across websites
Other companies may collect personal information about your online activities over time and across different websites when you use the Site if third-party features are present (for example, embedded social media content or third-party fonts/CDNs). We do not control those companies’ technologies. Social icons on the Site may link to third-party platforms; those platforms have their own privacy policies.
9. California residents
This section is intended to help California residents understand our practices under the California Online Privacy Protection Act (CalOPPA) and, where applicable, the California Consumer Privacy Act as amended by the CPRA (“CCPA”).
Notice at collection. We collect the categories of personal information listed in Section 2 for the business purposes listed in Section 3. We do not sell personal information for money. We also do not knowingly “share” personal information for cross-context behavioral advertising as those terms are used in the CCPA. If our practices change, we will update this Policy and provide any required opt-out link.
If the CCPA applies to Sierra Trim, California residents may have the right to:
- Know / access the personal information we have collected about them
- Delete personal information, subject to legal exceptions
- Correct inaccurate personal information
- Opt out of sale or sharing of personal information (we do not sell or share as described above)
- Limit use and disclosure of sensitive personal information, if applicable
- Not be discriminated against for exercising CCPA rights
To submit a request, email info@sierratrim.com or call 916-259-2966. You may also designate an authorized agent to make a request on your behalf. We will verify requests as required by law and respond within the timelines set by the CCPA when it applies.
Accessibility: If you need this Policy in an alternative format, contact us using the information above.
10. Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
11. Links to other sites
The Site may link to third-party websites or apps. This Policy does not apply to those third parties. Review their privacy policies before providing information to them.
12. Changes to this Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised Policy on this page and update the “Last Updated” date. For material changes, we may also provide additional notice as appropriate. Your continued use of the Site after a change means you accept the updated Policy.
13. Contact us
Questions about this Privacy Policy or our privacy practices:
Sierra Trim, Inc.
3137 Swetzer Rd, Suite B
Loomis, CA 95650
Email: info@sierratrim.com
Phone: 916-259-2966